Background checks can be nerve-racking, especially when you combine them with a long, suspenseful wait. If you’ve applied for a Taskrabbit job, you’re probably anticipating your background check results. So, let’s see how long that’ll take and learn more about Taskrabbit background checks while we’re at it.
Taskrabbit background checks are conducted by Sterling Talent Solutions, and the checking firm claims that criminal record searches require one business day. But they can take longer if there’s an influx of applicants, problems with courts, or issues with your application.
Taskrabbit Background Check Explained
As you’re aware, the nature of this service entails limited supervision. It requires employees or “Taskers” to come into clients’ homes, pack their belongings, deliver their packages, and help with other tasks. Accordingly, trust is at the core of Taskrabbit’s values.
After all, if the service doesn’t inspire trust in its clients, they won’t feel safe enough to hire these Taskers. So, Taskrabbit conducts extensive screening processes, including identity and background checks on applicants, to maintain the community’s safety.
The company hires a consumer reporting agency that pulls data from local, national, and sex offender public databases. That’s because it’s interested in learning about your character, reputation, characteristics, work history, lifestyle, educational achievements, licenses, certifications, driving record, criminal record report, and verifying references.
Unfortunately, Taskrabbit isn’t likely to accept applicants with previous felonies, crimes, traffic offenses (like driving under the influence), or anything that’d deem them unsuitable for the job. The company explicitly says that this report contributes to its hiring decisions.
Who Runs Taskrabbit Background Checks?
To understand how long the background checking process is, we must go back to its source. According to Taskrabbit’s support page, Sterling Talent Solutions conducts its background checks.
This is good news for applicants. After all, the checking firm allows you a copy of the investigative consumer report if you present the needed information for proper identification, such as your Social Security Number (SSN), military identification card, driver’s license, and credit cards.
Why Is My Background Check Taking Long?
Earlier, we’ve mentioned that background checks take less than 24 hours but that there are exceptions. So, what can cause your pre-employment check to take longer? The Sterling Talent Solutions support team states several reasons for potential delays.
Firstly, a court might mandate that only its clerks can do the research, so Sterling has to wait a week or more for the court to dig out the needed files.
Secondly, good background screening companies don’t report the records they find right away. Instead, they double-check that the record belongs to the applicant, that the information is correct and up to date, and that they can legally report it. But, of course, if they find any mistakes, that’ll elongate the background checking process.
Thirdly, if the firm reaches out to a past employer or organization, their response time may contribute to the delay. Fourthly, Taskrabbit may have many applications to sort through, delaying your background check results.
What Are the Requirements for Background Checks?
Taskrabbit requests some personal information, which is your SSN, address, and date of birth. Why is this information necessary, you may ask. Taskrabbit runs an identity check in which it enters this information to verify your identity.
Also, the company states that it “usually takes up to 5 minutes to verify your identity.” So, identity verification isn’t something to worry about.
When your SSN is used to pull out information for your background check, Taskrabbit confirms that the results belong to you. In other words, identity checks are a step that precedes background checks, ensuring the accuracy of applicant-provided information.
Does Taskrabbit Share My Private Information?
Despite acquiring it, Tasrabbit doesn’t share your information. To illustrate, it respects applicants’ privacy, keeping any information it pulls out private from its clients (unless it’s against the law or governmental decree to do so).
Here’s what Taskrabbit has to say about your privacy: “We take protecting your personal information seriously and use the latest encryption technologies available to do so. Your info will never be shared with third parties and is for internal use only.”
What Do Background Checks Consist Of?
When the background screening agency conducts its background checks, they include:
- Federal, state, and county public records of convictions and arrests
- Sex offenses
- Employment history
- Education verification
- Personal reference contact information
- Professional references from past employees
Now, there are exceptions. For example, checking firms can’t include:
- Expunged convictions
- Incidents over seven years old (as long as they aren’t criminal convictions)
- Bankruptcies over ten years old
How to Dispute Background Check Reports
Let’s say your background check is finally complete, but you didn’t get the job because of it. You have a right to a copy of the report. Upon checking it, you can dispute the report if you find inaccurate information. These errors do happen because of outdated databases and efficient profile matchings.
So, how do you dispute a background check report? You can mail Sterling a dispute letter or call the firm. Sterling Talent Solutions is obliged to investigate your claim in 30 days. Here’s the company’s contact information:
- Address: 1 State Street Plaza
- City: New York
- State: New York
- Zip Code: 10004
- Phone: 800-899-2272
Overall, Taskrabbit doesn’t run background checks itself but hires Sterling Talent Solutions for it. In turn, the background screening company claims that it completes pre-employment background checks in less than one business day.
Undoubtedly, various complications can make that several weeks. But here’s to hoping that your application process is as smooth as can be!